About Us
Welcome to an exciting new era for Customers Bank!

Customers Bank is a super-community bank with $17.9 billion in assets as of June 30, 2020, offering commercial and consumer banking services along the I-95 corridor from Washington, DC to Boston; and in Chicago. Commercial products include cash management; commercial and industrial loans; small business loans; SBA government-guaranteed loans; commercial and multi-family real estate loans; and financing for leasing businesses and residential developers.

Customers Bank provides consumer banking services including savings, checking, and money market accounts; certificates of deposit; residential mortgages; and consumer loans. Additional consumer products include “BankMobile Vibe online banking,” marketed by the BankMobile Division and “Ascent Money Market Savings,” marketed by the Customers Bank Digital Banking Division.

Customers Bank is a member of the Federal Reserve System with deposits insured by the Federal Deposit Insurance Corporation. Customers Bank is an equal opportunity lender. Customers Bank takes pride in delivering extremely high levels of customer service while charging comparatively very low fees; service that makes our clients say, “Wow.”

Commercial clients enjoy Single Point of Contact service with one team to handle all banking needs. Retail bank clients are afforded Concierge Banking® Services that brings banking to them, when and where they need it.

Customers Bank, with its headquarters located in Phoenixville, Pennsylvania, is a subsidiary of Customers Bancorp, Inc., a bank holding company. The voting common shares of Customers Bancorp, Inc. are listed on the New York Stock Exchange under the symbol CUBI.

CUBI: A Snapshot

Customers Bank (NYSE:CUBI) is a full service commercial bank ranked by total assets in the top 2% of all banks in the United States as of December 31, 2017 by the FDIC. Offices in PA, NY, RI, MA, NH, NJ, IL & DC.

Strong Capital Ratios

Customers Bank exceeds regulatory well capitalized floors established by the Federal Deposit Insurance Corporation (FDIC).


High Ratings by Independent Rating Agencies1


  • Kroll Bond Rating Agency: Investment grade senior deposit rating
  • American Banker Magazine: Top Performing US Bank5
  • New York Stock Exchange listed: (NYSE:CUBI)

1 FDIC certificate reference 34444, 18409, 57890, 04297.

2 IDC Financial Publishing, Inc. has been using a unique CAMEL analysis to rate the safety of banks, savings institutions and credit unions since 1985.

3 VERIBANC has been rating the safety and soundness of banks, savings and loan associations, credit unions and bank holding companies since 1981.

4 Bauer Financial provides ratings free of service as a consumer service.

5 The report, compiled by management consulting firm Capital Performance Group, ranks Customers Bank in the top 20% of the 240 banks studied, based on three-year average return on equity for 2014-2016.

Based on December 31, 2017 Financials