Contact Us

Contact Us

Hidden

This field is for validation purposes and should be left unchanged.


General contact

Personal banking

Call 866-476-2265
7 days a week
9AM – 6PM ET

Business banking

Call 833-595-0618
Monday through Friday
8AM – 8PM ET

Corporate Headquarters

Customers Bank Building
40 General Warren Blvd
Suite 200
Malvern, PA 19355
Phone: 610-933-7195

We’re here to help

Get help with 2020 and 2021 PPP loan servicing and forgiveness. Visit our PPP help desk.

For Ascent Money Market or CD, High Yield Savings, Digital Savings, or MaxMyInterest accounts, call 855-398-8159.

If you believe there is an error (“Notice of Error”) or if you need additional information (“Request for Information”) relating to the servicing of your mortgage loan, you must send a written Notice of Error or Request for Information to the following address:

Customers Bank, Attn: Mortgage Servicing NOE/RFI
40 General Warren Blvd
Suite 200
Malvern PA 19355

Your Notice of Error or Request for Information must include your name, loan number, and sufficient detail to inform Customers Bank of the basis of your Notice of Error or Request for Information.

Customers Bank Routing Number: 031302971

Mail Deposits:
Customers Bank
Attn: Deposit Operations
40 General Warren Blvd
Suite 200
Malvern PA 19355

Wire Instructions:
 
 
 
Incoming
US
Dollars
Domestic
Incoming
Deposits
Bank Name Customers Bank
Location 40 General Warren Blvd
Suite 200
Malvern PA 19355
ABA / Routing No. 031302971
International
Incoming Deposits
Bank Name Customers Bank
Location 40 General Warren Blvd
Suite 200
Malvern PA 19355
ABA / Routing No. 031302971
SWIFT Code CUESUS33
 
Incoming
Foreign
Currency
International
Incoming
Deposits
Bank Name Customers Bank
Location 40 General Warren Blvd
Suite 200
Malvern PA 19355
BBK SWIFT Code CUESUS33

For 2024, Customers Bank will observe the following holidays:

Holiday Date

NEW YEAR’S DAY*

January 1, 2024, Monday

MARTIN LUTHER KING, JR DAY

January 15, 2024, Monday

PRESIDENT’S DAY

February 19, 2024, Monday

MEMORIAL DAY

May 27, 2024, Monday

JUNETEENTH NATIONAL INDEPENDENCE DAY

June 19, 2024, Wednesday

INDEPENDENCE DAY

July 4, 2024, Thursday

LABOR DAY

September 2, 2024, Monday

COLUMBUS DAY (INDIGENOUS PEOPLE’S DAY)

October 14, 2024, Monday

VETERANS DAY

November 11, 2024, Monday

THANKSGIVING DAY

November 28, 2024, Thursday

CHRISTMAS DAY

December 25, 2024, Wednesday

Call 833-376-1995 for 24/7/365 support