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Mortgage loans and refinancing

Whether you’re buying or refinancing, we offer a full range of affordable mortgage loan options to help you manage the costs of home ownership.

All loans are not the same.
Let our experienced lenders find the loan best suited to your needs.

This links to a third party partner website.§
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Mortgage loans and refinancing hero

Start your home financing with us

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Benefits of securing a mortgage with us include:

FREE pre-qualification

Competitive rates

Experienced, federally licensed mortgage consultants

Quick decisions

Types of loans

Mortgages loan and refinancing – Conventional Financing…

  • Conventional Financing – Fixed rate and adjustable-rate mortgage options
  • FHA – Low downpayment/full seller assist
  • VA – No downpayment financing/full seller assist
  • PHFA Programs – First-time homebuyer loans, FHA loans, low-downpayment

Mortgages loan and refinancing – Jumbo/Non-QM…

  • Jumbo/Non-QM – Fixed rate and adjustable mortgages
  • USDA – No downpayment financing/full seller assist/designed for Rural Housing
  • Special low-to-moderate income products and programs with our community partner
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For us, it’s all about you.

Our expert mortgage consultants are here to answer your questions, help you apply, or just get you started. Apply to prequalify for a loan today
Won't affect your credit score! This links to a third party partner website.§

New mortgages

[email protected]

Existing mortgages

Office: 855-332-6883
[email protected]

Our award winning lending team

PHFA 2022 Award Winning Lender

Tom Taylor

VP, Producing Sales Manager

About

  • Over 25 years experience
  • Conventional, FHA, VA, USDA and Jumbo Non-QM Portfolio Loans

Specialty

  • Portfolio Jumbo Non-QM loans for unique situations
  • Self-employed applicants
  • Purchase loans with low or no down payments

Elsie Maduro

VP, Senior CRA Loan Officer

About

  • Over 25 years experience
  • PHFA top producer
  • Top First Front Door originator
  • Habla Español

Specialty

  • First time home buyer programs
  • Purchase loans with low to no down payments
  • Knowledge of community down payment assistance programs and grants

Rosa Hernandez

VP, CRA Loan Officer

About

  • Over 20 years experience
  • PHFA top producer
  • Habla Español

Specialty

  • First-time home buyer programs
  • Purchase loans with low to no down payments
  • Knowledge of community down payment assistance programs and grants

Robert E. Heath

VP, Residential Mortgage Officer

About

  • Over 35 years of experience
  • Conventional, FHA, VA, USDA and Jumbo Non-QM Portfolio Loans

Specialty

  • Portfolio Jumbo Non-QM loans for unique situations
  • Self-employed applicants
  • Purchase loans with low or no down payments

Julio Alvarez

CRA Loan Officer

About

  • Over 20 years experience
  • Habla Español

Specialty

  • First-time home buyer programs
  • Purchase loans with low to no down payments
  • Knowledge of community down payment assistance programs and grants

Currently accepting mortgage applications for the following states: Pennsylvania, New York, New Jersey, Connecticut, Delaware, Massachusetts, Rhode Island, Virginia, Washington, Florida, Texas, North Carolina and also in Washington DC.

Not all mortgage loan options are available in all locations. Products are subject to credit approval and eligibility restrictions. Talk to a lender to find the right loan for you.

§While this link will take you to a section of the third party’s site which we manage, there are other areas of the site beyond our control. Aside from what is presented specifically on our pages, we do not accept responsibility for products or services offered on this third party’s site nor does Customers Bank necessarily support or condone any opinions or comments expressed or shared on this third party site that are not explicitly our own. Furthermore, as our own privacy policy and security policy are not applicable to this third party, we encourage you to seek out and read their policies.

When you check your rate, we check your credit report. This initial soft (inquiry) will not affect your credit score. If you accept your rate and proceed with your application, we do another (hard) credit inquiry that will impact your credit score. If you take out a loan, repayment information will be reported to the credit bureaus.