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Mortgage loans and refinancing

Whether you’re buying or refinancing, I can help with a full range of affordable mortgage loan options to help you manage the costs of home ownership.

Rosa Hernandez
Mortgage loans and refinancing hero

Rosa Hernandez

AVP, CRA Loan Officer
[email protected]484-500-4710NMLS#: 782348 Linkedin
Rosa Hernandez
  • Over 20 years experience
  • PHFA top producer
  • Habla Español
  • First-time home buyer programs
  • Purchase loans with low to no down payments
  • Knowledge of community down payment assistance programs and grants

Types of loans

Mortgages loan and refinancing – Conventional Financing…

  • Conventional Financing – Fixed rate and adjustable-rate mortgage options
  • FHA – Low downpayment/full seller assist
  • VA – No downpayment financing/full seller assist
  • PHFA Programs – First-time homebuyer loans, FHA loans, low-downpayment

Mortgages loan and refinancing – Jumbo/Non-QM…

  • Jumbo/Non-QM – Fixed rate and adjustable mortgages
  • USDA – No downpayment financing/full seller assist/designed for Rural Housing
  • Special low-to-moderate income products and programs with our community partner

For us, it’s all about you.

Our expert mortgage consultants are here to answer your questions, help you apply, or just get you started. Apply to prequalify for a loan today
Won't affect your credit score! This links to a third party partner website.§

New mortgages

[email protected]

Existing mortgages

Office: 855-332-6883
[email protected]

Currently accepting mortgage applications for the following states: Pennsylvania, New York, New Jersey, Connecticut, Delaware, Massachusetts, Rhode Island, Virginia, Washington, D.C., Florida, Texas and North Carolina.

Not all mortgage loan options are available in all locations. Products are subject to credit approval and eligibility restrictions. Talk to a lender to find the right loan for you.

§While this link will take you to a section of the third party’s site which we manage, there are other areas of the site beyond our control. Aside from what is presented specifically on our pages, we do not accept responsibility for products or services offered on this third party’s site nor does Customers Bank necessarily support or condone any opinions or comments expressed or shared on this third party site that are not explicitly our own. Furthermore, as our own privacy policy and security policy are not applicable to this third party, we encourage you to seek out and read their policies.

When you check your rate, we check your credit report. This initial soft (inquiry) will not affect your credit score. If you accept your rate and proceed with your application, we do another (hard) credit inquiry that will impact your credit score. If you take out a loan, repayment information will be reported to the credit bureaus.