Customers Bank is proud to have originated, funded and serviced Paycheck Protection Program (PPP) Loans to qualified borrowers. For some borrowers, Customers Bank will handle all facets of the PPP Loan including forgiveness.
But, Customers Bank partnered with a number of FinTechs in 2020 to provide funding for PPP Loans to other clients. While Customers Bank may have funded your loan, many of our FinTech partners retain servicing responsibility for loans that came through their channel. This responsibility includes loan forgiveness.
Customers Bank is unable to service a previous loan or process your forgiveness application if your account is the responsibility of a FinTech partner.
To find the proper contact information for the firm able to service a previous loan or assist you with your PPP loan forgiveness, enter your PLP number – – SBA loan number – – in the text box to the right. You will be provided with instructions to reach agents with the appropriate firm – whether that be Customers Bank or one of its partners.
If you are seeking a Second Draw PPP Loan, you are not required to use your original funder and can apply through Customers Bank. If your Second Draw law application comes from Customers Bank, we and our partners will service that loan and assist with loan forgiveness.