Press Release

Customers Bank Confirms Availability of Services

WYOMISSING, PA (March 18, 2020) – Customers Bank continues to closely monitor developments related to Coronavirus (COVID-19). During this time, the bank is taking action to prioritize the health and well-being of our clients and Team Members. The bank has also taken measures to ensure customers continue to receive a high-level of customer service and uninterrupted access to its financial services.

As such, Customers Bank is limiting access to drive-thru and appointment-only service at the following branches: Berkshire Mall West (Berks County), Muhlenberg (Berks County), Exeter (Berks County), Langhorne (Bucks County) and Kimberton (Chester County). All other branches will remain open and available for business as usual.

This move is being undertaken with the approval and authorization of the Pennsylvania Department of Banking & Securities, explained Timothy D. Romig, executive vice president, managing director & market president – Pennsylvania and New Jersey. “This change is being made after careful consideration of the best methods to protect our clients and Team Members,” said Romig. “We are doing everything possible to continue to provide full access to all banking services and products.”

Clients who need access to a safety deposit box, or other services that cannot be delivered via the drive-thru such as an account opening, or loan application may schedule an appointment with the branch manager to visit the bank and meet directly with a Team Member, reported Romig.

Romig reminded customers, “ATMs and online banking are a safe, secure and convenient alternative to access banking services.” If you want to review daily cash withdrawal and point-of-sale purchase limits, please click here.

Many Customers Bank products and services, including check deposits and bill pay, can be accessed via online banking and consumer and business banking apps. Consumers with a personal banking account who wish to begin online banking can sign-up by using this link. Business banking clients who are not enrolled in online banking should call their Relationship Manager.

The impacted branch locations and contact information for each branch manager follows:

Customers Bank
1101 Woodland Road
Wyomissing, PA 19610
Phone: 610-743-8010
Lucia DeAngelo, VP & Branch Manager, 484-682-8563

Customers Bank
1 Hearthstone Court
Reading, PA 19606
Phone: 610-406-9944
Lucia DeAngelo, VP & Branch Manager, 484-682-8563

Customers Bank
350 E. Bellevue Avenue
Reading, PA 19605
Phone: 610-743-8000
Lucia DeAngelo, VP & Branch Manager, 484-682-8563

Customers Bank
2A Summit Square Center
Langhorne, PA 19047
Phone: (267) 352-3012
Dom Paciolla, VP & Branch Manager, 484-868-6683

Customers Bank
513 Kimberton Road
Phoenixville, PA 19460
Phone: 610-415-9090
Keith Munley, VP & Branch Manager, 484-985-5349

For more information, see the bank’s website at www.customersbank.com.

About Customers Bank
Customers Bancorp, Inc. is a bank holding company located in Wyomissing, PA engaged in banking and related businesses through its bank subsidiary, Customers Bank, a community-based, full-service bank with assets of approximately $11.5 billion at December 31, 2019. A member of the Federal Reserve System with deposits insured by the Federal Deposit Insurance Corporation, Customers Bank is an equal opportunity lender that provides a range of banking and lending services to small and medium-sized businesses, professionals, individuals and families. Services and products are available wherever permitted by law through mobile-first apps, online portals, and a network of offices and branches. Customers Bancorp, Inc.’s voting common shares are listed on the New York Stock Exchange under the symbol CUBI. Additional information about Customers Bancorp, Inc. can be found on the Company’s website, www.customersbank.com.