Customers Bank logo

Take advantage of a leading rate with the Ascent Money Market Savings Account.
You’re just one click away from growing your savings. Sign-up now.

The Ascent Money Market Savings Account offers you:

1.25% APY*

$25,000 min balance to earn APY

Up to 6 withdrawals per month

FDIC-insured

Convenient online account management

Frequently Asked Questions

+

Who is Customers Bank?

Customers Bank is a super-community bank with over $12 billion in assets, offering commercial and consumer banking services along the I-95 corridor from Washington, DC to Boston; and in Chicago. Commercial products include cash management; commercial and industrial loans; small business loans; SBA government-guaranteed loans; commercial and multi-family real estate loans; and financing for leasing businesses and residential developers.

Customers Bank provides consumer banking services including savings, checking, and money market accounts; certificates of deposit; residential mortgages; and consumer loans. Additional consumer products are marketed as BankMobile, BankMobile Vibe, and Ascent.

Customers Bank is a member of the Federal Reserve System with deposits insured by the Federal Deposit Insurance Corporation. Customers Bank is an equal opportunity lender. Customers Bank takes pride in delivering extremely high levels of customer service while charging comparatively very low fees; service that makes our clients say, ''Wow.''

Commercial clients enjoy Single Point of Contact service with one team to handle all banking needs. Some retail bank clients are afforded Concierge Banking® Services that brings banking to them, when and where they need it.

Customers Bank is a subsidiary of Customers Bancorp, Inc., a bank holding company with its headquarters located in Phoenixville, Pennsylvania. The voting common shares of Customers Bancorp, Inc. are listed on the New York Stock Exchange under the symbol CUBI.

For more information about Customers Bank, visit www.customersbank.com.

+

What is the Ascent Money Market Savings Account?

The Ascent Money Market Savings Account is a savings account offering a top-tier rate. These accounts are limited to a maximum of six (6) withdrawals or transfers per monthly statement cycle. Interest on your Ascent Money Market Savings Account will be compounded monthly and posted to your account monthly. Please see the Limitations on Preauthorized Transfers section of the Customers Bank Account Agreement for additional information.

+

How do I open an Ascent Money Market Savings Account?

To open an account, click the "Sign-up Today" button on this page.

+

Why is there a limit of six (6) withdrawals/debits per statement cycle for the Ascent Money Market Savings Account?

Reserve Requirements for Depository Institutions (12 C.F.R. 204, Regulation D) is a Federal Reserve Board regulation. It limits the number of withdrawals and transfers from a savings or money market account. Regulation D (Reg. D) applies to all U.S. banking institutions offering such accounts. Personal Savings customers may make a maximum of six (6) Reg. D-covered transfers or withdrawals per statement cycle. There is no limit on the number of deposits that can be made.

+

What is a statement cycle?

A statement cycle is the calendar period during which one's banking statement is generated. A statement cycle begins on or around the 15th of each month and ends on or around the 15th of the following month and will be reflected on your statement as such regardless if the cycle beginning or end date falls on a weekend or holiday.

+

Will I receive an ATM card, a debit card or checks when I open the Ascent Money Market Savings Account?

The Ascent Money Market Savings Account is not meant for everyday spending. Therefore, ATM cards, debit cards or checks are not issued for this type of account. However, Federal Reserve Regulation D (Reg. D) does allow a maximum of six (6) withdrawals/debits per statement cycle.

+

How do I access my funds?

To access your funds, visit www.customersbank.com, click on personal banking login and login using the username and password you created.

+

What is the difference between APY and Interest Rate?

The Annual Percentage Yield (APY) reflects the interest rate and the effect of the frequency of interest compounding (for example, daily) during a 365-day period. The Interest Rate is the annualized rate applied to the principal balance of the account each day in order to determine the amount of interest that has accrued on that day's principal balance.

+

What is the difference between the Ascent Money Market Savings Account and a CD?

The Ascent Money Market Savings Account offers the flexibility of up to six (6) withdrawals or transfers in a statement cycle. And the rate for the Ascent Money Market Savings Account is variable, so it can increase or decrease over time. Certificates of Deposit (CD) lock in the interest rate for the term of the CD, but there is an early withdrawal penalty.

+

Is there a minimum deposit requirement?

Yes, the Ascent Money Market Savings Account requires a minimum deposit of $25,000 to earn the quoted APY. Amounts under $25,000 earn no interest. There is no maximum deposit.

+

How do I fund my initial deposit?

There are several ways to fund your new Ascent Money Market Savings account. You may:

  1. Transfer money from your account at another bank.
  2. Choose a transfer of up to $50,000 for a one time initial funding transfer during the account opening process. Keep in mind that this type transfer will not be available for withdrawal for 10 business days from the transfer receipt date.
  3. If you have an existing account with Customers Bank you may transfer funds from that account to your Ascent Money Market Savings.
  4. Wire funds from your account at another bank.
  5. Mail a check. Checks should be made payable to and mailed to: Customers Bank, Attn: Deposit Operations, 99 Bridge Street, Phoenixville, PA 19460. Refer to your funds availability disclosure for check deposits.

* Customers Bank routing number is 031302971. The Ascent Money Market Savings is a savings account. Refer to your account disclosures for complete terms and conditions.

+

How long do I have to make an initial deposit?

You should fund your Ascent Money Market Savings Account within 30 days after approval of your application; otherwise, your account will be closed.

Call us at 855-398-8159
with any unanswered questions you have about the Ascent Money Market Savings Account.

GROW YOUR SAVINGS WITH THE ASCENT MONEY MARKET SAVINGS ACCOUNT. It's Easy!

*Annual Percentage Yield (APY) as of 7/1/2020. This is a variable rate account and the APY and interest rate may change at any time after account is opened. Minimum balance requirement to open is $25,000. Balances below $25,000 earn no interest. Limited to six (6) transfers per statement cycle to another account at Customers Bank or to third parties by means of a preauthorized transfer or telephonic (including data transmission) agreement. Applicable for consumers only. Fees could reduce earnings on the account. Offer may be withdrawn at any time. Debit card and checks are not available on this account. New money only. Available online only. For FDIC insurance information, visit FDIC.gov.

Routing Number: 031302971
FDIC Number: 34444