Personal
Banking
Whether you're planning for a milestone, navigating change, or simply managing the everyday, we're here with modern tools and human guidance that's truly personal.
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"It’s the first time I’ve felt like my bank truly understands my goals. My banker knows me by name and always has time to answer my questions."
Products & Services
What We Offer
You'll have a banker who knows your name and understands your goals. Because here, it's not just about what you need today—it's about helping you get where you want to go, faster and with confidence.
Interest
Checking
A relationship-based checking account rewards customers with higher interest when using direct deposit or bill pay.
Learn moreYield Shield
Savings
A high-balance savings account that automatically adjusts with Federal Reserve rate changes.
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of Deposit
Fixed-rate certificates of deposit that provide predictable returns and disciplined savings.
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Mortgages
We provide trusted advice, flexible options, and personal support every step of the way.
Learn MoreClient Experience
A single point of contact.
A dedicated banker who gets to know you and stays by your side as your needs evolve.
Banking with the
purpose to power yours.
About Us
Personal Banking
Frequently Asked Questions
What makes Customers Bank different from other banks?
At Customers Bank, you’re never just an account number. You’ll have a dedicated banker who knows your name, understands your goals, and stays by your side as your needs evolve. It’s personal banking — built around you.
How do I open a personal checking or savings account?
You can open a Yield Shield Savings Account entirely online in minutes by clicking here.
For other accounts, contact us and a team member will guide you through the process.
What is the Yield Shield Savings Account?
The Yield Shield Savings Account is a high-balance savings account that automatically adjusts with the Federal Funds Rate — so your rate stays current without you having to do a thing. Right now, it earns 3.38% APY, which is 8x the national average savings rate. A $25,000 minimum is required to open and earn the stated APY. Apply online today.
How does the Yield Shield rate work?
The rate is always set at the midpoint of the Federal Funds Target Range minus 0.15%, and adjusts within 48 hours of any Fed rate decision. No rate-chasing required.
How does the Interest Checking Account work?
Our Interest Checking Account rewards you with higher interest when you use direct deposit or bill pay. The more you use it, the more it works for you.
Do you offer mortgages, and what does the process look like?
Yes. We offer competitive rates, complimentary pre-qualification, and experienced, federally licensed mortgage consultants who guide you every step of the way.
What is a Home Equity Line of Credit (HELOC)?
A HELOC lets you borrow against the equity in your home — giving you flexible access to funds for renovations, major expenses, or other financial goals.
Is my money safe at Customers Bank?
Yes. Customers Bank is a Member FDIC, meaning your deposits are insured up to applicable limits. We’re also one of the nation’s top-performing banking companies, with over $25.9 billion in assets.
How do I connect with a banker?
Contact us anytime and a dedicated relationship manager will be in touch to learn about your goals and find the right solutions for you.
Do you offer commercial banking services?
Yes. See our full suite of commercial banking services.
What makes Customers Bank different?
Customers Bank was founded in 2009 with one goal in mind: to enable our customers’ prosperity. Founded and built by bank industry veterans, we understand that true innovation is powered by people. We pride ourselves on:
- Customer focus, first and always. Our success is defined by our ability to serve our customers — today and in the future. We invest in new product solutions and industry innovations that translate into a better banking experience for our customers.
- Exceptional service, redefined. Our Single Point of Contact model means that we know our customers by name, deliver personalized service and identify business solutions that address the unique needs of each customer.
- A strong and sustainable model. Customers Bank is one of the nation’s top-performing banking companies. Founded in 2009, today we are among the 80 largest bank holding companies in the U.S. — all powered by organic growth.
Read more about what sets us apart — including our industry-leading Net Promoter Score.