BANKING BUILT FOR
Alternative Asset Managers
Our industry specialists combine multi-cycle expertise with best-in-class service to deliver tailored lending and treasury solutions that help investment funds grow with confidence.
See Services
“Great service listens first, solves second, and follows through always.”
Serving a Wide Range of Industries Including:
Private Credit Funds
Real Estate Funds
Private Equity Firms
Hedge Funds
Secondary Funds
SBIC Funds
Specialty Finance Lenders
Venture Capital Firms (>$1B AUM)
PRODUCTS & SERVICES
What We Offer
Our alternative asset specialists provide banking solutions
customized to your business needs.
Capital
Call Lines
Delivers short-term liquidity secured by investor commitments — allowing funds to move quickly on investments while streamlining capital calls.
NAV
Facilities
Provides funds with flexible capital based on the value of their underlying portfolio — helping managers act quickly, unlock liquidity and support strategic growth.
Hybrid
Facilities
Blends capital call facilities with NAV-based flexibility — giving funds access to capital across multiple stages of their lifecycle.
Management
Company Lines
Flexible working capital to support the day-to-day operations and strategic growth of a management company — from funding GP commitments to managing expenses and timing gaps.
General Partner Lines of Credit
Offers dedicated liquidity to support GP commitments, co-investments and strategic firm initiatives.
Syndication
Capabilities
Delivering scalable financing solutions through our Syndications team — providing access to broader capital while maintaining a seamless customer experience.
MEET THE TEAM
Fund & Specialty Finance Team
Financial Institutions
Frequently Asked Questions
Do you offer banking services to venture capital funds?
Yes. Our Venture Capital Services team provides tailored lending and treasury solutions for venture capital funds with less than $1 billion in assets under management (AUM). Funds with more than $1 billion AUM are supported by our Fund and Specialty Finance practice.
What is subscription credit (capital call financing), and how does it work?
Subscription credit facilities — also known as capital call lines — allow funds to borrow against committed but uncalled capital from their investors.
Instead of calling capital for each investment, funds can draw on the facility to move quickly on opportunities, then repay once capital is called. The result is faster execution, smoother cash flow for investors and greater flexibility in managing fund operations.
What types of fund structures do you work with?
We work across a wide range of private fund structures, including, but not limited to, venture capital, private equity, credit, real estate, energy and secondary funds.
Our solutions span subscription credit facilities (capital call lines), NAV lending, GP financing and lender finance — each tailored to your fund’s stage, strategy and timeline.
What is NAV lending, and who is eligible?
NAV (Net Asset Value) lending is a financing solution secured by the value of a fund’s underlying portfolio. It allows venture and private equity funds to access liquidity based on their existing investments — without requiring additional capital calls or early exits.
NAV lending is typically suited for funds that:
- Have a diversified, high-quality portfolio of investments
- Are in the mid-to-late stage of their lifecycle
- Demonstrate strong performance and experienced management
- Operate within stable or high-growth sectors
At Customers Bank, we structure NAV solutions to align with your investment strategy so you can stay focused on long-term value creation.
How is the borrowing base determined for an NAV facility?
The borrowing base is driven by the value and performance of the fund’s underlying portfolio companies. This includes assessing asset quality, diversification, liquidity profile and market conditions.
What are the benefits of NAV lending for funds?
NAV lending provides funds with added flexibility and control:
- Access liquidity without exiting investments
- Move quickly on follow-on or new opportunities
- Flexible structures aligned to fund strategy and timing
- Efficient execution when timing matters most
Do you provide personal banking services?
Yes. See our full suite of personal banking services.
What makes Customers Bank different?
Customers Bank was founded in 2009 with one goal in mind: to enable our customers’ prosperity. Founded and built by bank industry veterans, we understand that true innovation is powered by people. We pride ourselves on:
- Customer focus, first and always. Our success is defined by our ability to serve our customers — today and in the future. We invest in new product solutions and industry innovations that translate into a better banking experience for our customers.
- Exceptional service, redefined. Our Single Point of Contact model means that we know our customers by name, deliver personalized service and identify business solutions that address the unique needs of each customer.
- A strong and sustainable model. Customers Bank is one of the nation’s top-performing banking companies. Founded in 2009, today we are among the 80 largest bank holding companies in the U.S. — all powered by organic growth.
Read more about what sets us apart — including our industry-leading Net Promoter Score.