Customers Bank Corporate Leaders

Office of the Chair


Jay S. Sidhu

Executive Chairman

Sam Sidhu

Vice Chairman, President and Chief Executive Officer

Andrew Bowman

Senior Executive Vice President and Chief Credit Officer

Carla Leibold

Executive Vice President, Chief Financial Officer

Management Board


The Management Board is comprised of the Office of the Chair, plus these individuals:

Lyle P. Cunningham

Executive Vice President and Chief Lending Officer

Jennifer Frost

Executive Vice President, Chief Administrative Officer

Robert Fryc

Managing Director, Consumer Lending

Glenn A. Hedde

Executive Vice President, Banking for Mortgage Companies

Eric Holmquist

Executive Vice President, Chief Risk Officer

William J. Pizzichil

Executive Vice President, Chief Compliance Officer

Timothy D. Romig

Executive Vice President, Managing Director & Market President – Pennsylvania and New Jersey

Andrew Sachs, Esquire

Executive Vice President, General Counsel and Corporate Secretary

Christopher Smalley

Head of Digital Banking

Samuel H. Smith III

President, Customers Commercial Finance LLC

Endre Walls

Executive Vice President, Chief Information Security Officer

Phil Watkins

Banking Group Head, Commercial Real Estate

Senior Leaders


Barbara Bergman

Co-Managing Director, Commercial Real Estate Lending Group

Robert Fischer

Executive Vice President, Chief Lending Officer, PA/NJ Market

Randy Hanks

Senior Vice President, Market Leader, Bucks Co. and NJ

Eugene M. (“Gene”) Kennedy, III

NY Market Executive

Karen Kirchner

Senior Vice President, Team Member Services Director

Brett Long

Co-Managing Director, Commercial Real Estate Lending Group

Cathleen Paniccia

Senior Vice President, Banking Group Head, Residential Mortgage Team

Daniel Park

Senior Vice President, Treasurer

David W. Patti

Director, Marketing & Communications

Mark J. Rehrberger

SVP, Managing Director, Digital 7(a) Lending

Mary Lou Scalese

Executive Vice President and Chief Auditor

Tammy Sibalic

Senior Vice President, Corporate Planning Director

Jessie John Velasquez

Executive Vice President, Chief Accounting Officer

Michele L Vervlied

Senior Vice President, Managing Director Government Guaranteed Lending