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Customers Bank Opens Chicago Private & Commercial Banking Office

CHICAGO, April 27, 2018 (GLOBE NEWSWIRE) -- Customers Bank, a leading super-community bank with operations in Pennsylvania, District of Columbia, Illinois, New York, New Jersey and New England, is pleased to announce that its new Chicago office, part of the Bank’s Private and Commercial Banking Division, is now open for business.


The limited-purpose office, which was first announced last summer, combines the Bank’s expertise in private and commercial banking with personalized solutions and access to a wide range of financial services from a single source. These services include loan production for commercial, industrial, consumer and real estate lending, as well as corporate cash management, credit cards, merchant processing, and business and private personal banking, all leveraging Customers Bank’s proven high-tech, high-touch, single point of contact model.

“Our private and commercial customers are increasingly demanding tailored product and service choices that reflect their changing needs – which are heavily driven by local market conditions and trends,” said Jay Sidhu, Chairman and CEO of Customers Bank. “While we’ll continue to provide our customers with best-in-class technology solutions that allow them to bank how they want, when they want, having a local office gives our growing customer base in Chicago the flexibility to work personally with bankers that they know, trust, and who can work directly with them to help them achieve their goals.”

Lifelong Chicago resident and banking veteran John R. Ross has been appointed Senior Vice President and Banking Group Head of the Chicago banking group. Prior to joining Customers Bank, Ross most recently served as Senior Vice President and Team Leader of Chicago’s Associated Bank. Ross began his career in finance in 1984 and has served in various management and producer roles at Chicago banks including The Private Bank, US Bank, Cole Taylor Bank, LaSalle Bank, and others.

Customers Bank’s Dan Zettinger, Vice President and Client Manager, and Ian Kay, Vice President, have joined Ross’ banking group in Chicago.

"As a Chicago native who has built my career and professional relationships right here in my hometown, I am privileged to be part of such a dynamic and forward-thinking institution,” said Ross. "Long-term relationships are built on personal contact and commitment. Customers Bank’s single point of contact model, combined with our technology offerings, provides the Bank’s high standard of client service and seamless banking experience at a localized level that gives customers the confidence they need to pursue, and achieve, their dreams.”

"John Ross and his team are among Chicago’s most highly regarded banking professionals, and we are pleased that they are leading our entry into one America’s greatest cities,” said George Maroulis, Managing Director, Executive Vice President and Head of Customers Bank’s Private and Commercial Banking Division. "Customers Bank is dedicated to providing exceptional customer service and the products and services that businesses need. We look forward to serving this community, and to becoming active members of it as well."

About Customers Bank
Customers Bancorp, Inc. is a bank holding company located in Wyomissing, Pennsylvania engaged in banking and related businesses through its bank subsidiary, Customers Bank. Customers Bank is a community-based, full-service bank with assets of approximately $9.9 billion at December 31, 2017. A member of the Federal Reserve System with deposits insured by the Federal Deposit Insurance Corporation, Customers Bank is an equal opportunity lender that provides a range of banking services to small and medium-sized businesses, professionals, individuals and families through offices in Pennsylvania, District of Columbia, Illinois, New York, Rhode Island, Massachusetts, New Hampshire, and New Jersey. Committed to fostering customer loyalty, Customers Bank uses a High Tech/High Touch strategy that includes use of industry-leading technology to provide customers better access to their money, as well as Single Point of Contact banking by appointment at customers’ homes or offices 12 hours a day, seven days a week. Customers Bank offers a continually expanding portfolio of loans to small businesses, multi-family projects, mortgage companies and consumers. Customers Bancorp, Inc. voting common shares are listed on the New York Stock Exchange under the symbol CUBI. Additional information about Customers Bancorp, Inc. can be found on the Company's website,

Richard Ehst, President & COO