Customers Bank’s cubiX Wins Silver Stevie® Award for Achievement in Product Innovation at the 24th Annual American Business Awards

WEST READING, Pa.--(BUSINESS WIRE)-- Customers Bank, the nearly $26 billion subsidiary of Customers Bancorp (NYSE: CUBI), announced today that cubiX, its proprietary instant payments platform developed entirely in-house, has been recognized with a Silver Stevie® Award in the Achievement in Product Innovation category at the 24th Annual American Business Awards®. The award recognizes organizations that have demonstrated exceptional creativity and advancement in product development.

cubiX is Customers Bank's proprietary payments platform, providing clients with unified access to both traditional payment rails – including wire and ACH – and modern infrastructure such as RTP, FedNow, and a 24/7, 365-day instant intra-bank payments network. cubiX is a closed-loop, real-time payments system that has become a critical piece of infrastructure across the digital asset industry and, increasingly, in traditional commercial banking verticals. In 2025, the platform enabled the onboarding of a network of mortgage industry customers with a projected $50 billion in transaction volumes, supporting future non-interest-bearing deposit growth.

“cubiX represents what's possible when you build technology with a clear purpose: making it easier for clients to move money seamlessly, securely, and on their terms,” said Sam Sidhu, President and CEO of Customers Bank. “Being recognized by the American Business Awards is a testament to the team that built this platform from the ground up and the clients who trust us with their most critical payment needs.”

The American Business Awards are the U.S.A.'s premier business awards program. More than 3,600 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories. Gold, Silver, and Bronze Stevie® Award winners will be celebrated during a ceremony in New York City on June 9.

For more information about the American Business Awards, visit www.StevieAwards.com/ABA.

Institutional Background

Customers Bancorp, Inc. (NYSE:CUBI) is one of the nation's top-performing banking companies with nearly $26 billion in assets making it one of the 80 largest bank holding companies in the U.S. Customers Bank's commercial and consumer clients benefit from a full suite of technology-enabled tailored product experiences delivered by best-in-class customer service distinguished by a Single Point of Contact approach. In addition to traditional lines such as C&I, commercial real estate, and residential and personal lending, Customers Bank also provides a number of national corporate banking services to clients in businesses including: fund finance, venture banking, healthcare, mortgage finance, and equipment finance. Major accolades include:

• Named a Top 10 Performing Bank by American Banker for five consecutive years (2021-2025), including the #1 spot in 2024 among midsize banks ($10B to $50B in assets)
• No. 45 out of the 100 largest publicly traded banks in 2026 Forbes Best Banks list
• Net Promoter Score of 81 compared to industry average of 41

A member of the Federal Reserve System with deposits insured by the Federal Deposit Insurance Corporation, Customers Bank is an equal opportunity lender. Learn more: www.customersbank.com.