Mortgage Loans – Notice of Error (NOE) or Request for Information (RFI)
If you believe there is an error (“Notice of Error”) or if you need additional information (“Request for Information”) relating to the servicing of your mortgage loan, you must send a written Notice of Error or Request for Information to the following address:
Customers Bank, Attn: Mortgage Servicing NOE/RFI
99 Bridge Street
Phoenixville, PA 19460
Your Notice of Error or Request for Information must include your name, loan number, and sufficient detail to inform Customers Bank of the basis of your Notice of Error or Request for Information.
Customers Bank Routing Number: