Contact Us

2021 PPP Loan Issues

833-595-0618
(M-F 8AM-8PM ET)

Consumer Online Banking

866-476-2265
9AM-6PM ET, 7days/week

Ascent Money Market or CD, High Yield Savings, Digital Savings, MaxMyInterest

855-398-8159

Business Online Banking

833-595-0618
(M-F 8AM-8PM ET)
or visit our resource page

Mortgage Loans – Notice of Error (NOE) or Request for Information (RFI)

If you believe there is an error (“Notice of Error”) or if you need additional information (“Request for Information”) relating to the servicing of your mortgage loan, you must send a written Notice of Error or Request for Information to the following address:

Customers Bank, Attn: Mortgage Servicing NOE/RFI
99 Bridge Street
Phoenixville, PA 19460

Your Notice of Error or Request for Information must include your name, loan number, and sufficient detail to inform Customers Bank of the basis of your Notice of Error or Request for Information.

Customers Bank Routing Number:

031302971