Office of the Chair

Thomas Jastrem

Executive Vice President, Chief Credit Officer

Thomas Jastrem is Executive Vice President, Chief Credit Officer and a member of the Office of the Chair at Customers Bank. In this capacity, Jastrem is responsible for the management and leadership of credit and loan administration, as well as ensuring the Bank is in compliance with all regulatory requirements in consumer and commercial lending.

Jastrem has been in the banking industry for more than 40 years and joined Customers Bank in 2006 as executive vice president, chief credit officer. Previously, Jastrem served as president, chief credit and lending officer at First Cornerstone Bank. Earlier in his career, Jastrem served at Wachovia, Sanwa Bank California and United Penn Bank for Yegen Associates, Inc. in various management roles of increasing responsibility.

A native of Wilkes-Barre, Pennsylvania, Jastrem earned a Bachelor of Science in Commerce and Finance with a major in Accounting from Wilkes University. He is an active member of the community, as well as St. Basil’s Church and the Schuylkill River Heritage Foundation.

Jastrem resides in Phoenixville, PA with his wife.