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Welcome to an exciting new era for Customers Bank!
At Customers Bank, we are dedicated to providing exceptional value, service and convenience as part of an overall effortless banking experience. Our "high-tech, high-touch" approach to banking allows us to deliver a superior selection of products and services.
With $11.1 billion in assets (as of June 30, 2018), we serve small- and medium-sized businesses, professionals, individuals and families with branches and offices from Boston to Philadelphia. In addition, we have offices in New York, Washington, D.C., Chicago, New Hampshire and Rhode Island that are staffed with experienced, highly knowledgeable bankers.
Our "high-tech" approach ensures that you’ll have access to the all the latest (and easiest to use) mobile and online banking tools. But when high-tech isn’t enough, you’ll have the convenience of concierge banking — face-to-face banking by appointment, at your place or ours, 12 hours a day, seven days a week.
And at Customers Bank, our "single point of contact" approach means you have just one phone number to call for virtually all your banking needs. You don’t have to navigate through an automated phone system or be frustrated by being transferred from one person to another. Just one call – your needs are met – effortless!
CUBI: A Snapshot
Offices in PA, NY, RI, MA, NH, NJ, IL & DC.
Strong Capital Ratios
Customers Bank exceeds regulatory well capitalized floors established by the Federal Deposit Insurance Corporation (FDIC).
High Ratings by Independent Rating Agencies1
|December 31, 2017||IDC Financial2||VERIBANC3||Bauer4|
- Kroll Bond Rating Agency:
- American Banker Magazine:
- New York Stock Exchange listed:
1FDIC certicate reference 34444, 18409, 57890, 04297.
2IDC Financial Publishing, Inc. has been using a unique CAMEL analysis to rate the safety of banks, savings institutions and credit unions since 1985.
3VERIBANC has been rating the safety and soundness of banks, savings and loan associations, credit unions and bank holding companies since 1981.
4Bauer Financial provides ratings free of service as a consumer service.
5The report, compiled by management consulting rm Capital Performance Group, ranks Customers Bank in the top 20% of the 240 banks studied, based on three-year average return on equity for 2014-2016.
Based on December 31, 2017 Financials