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CB Access - Customers Bank

About Us

Welcome to an exciting new era for Customers Bank!

At Customers Bank, we are dedicated to providing exceptional value, service and convenience as part of an overall effortless banking experience. Our "high-tech, high-touch" approach to banking allows us to deliver a superior selection of products and services.

With $11.1 billion in assets (as of June 30, 2018), we serve small- and medium-sized businesses, professionals, individuals and families with branches and offices from Boston to Philadelphia. In addition, we have offices in New York, Washington, D.C., Chicago, New Hampshire and Rhode Island that are staffed with experienced, highly knowledgeable bankers.

Our "high-tech" approach ensures that you’ll have access to the all the latest (and easiest to use) mobile and online banking tools. But when high-tech isn’t enough, you’ll have the convenience of concierge banking — face-to-face banking by appointment, at your place or ours, 12 hours a day, seven days a week.

And at Customers Bank, our "single point of contact" approach means you have just one phone number to call for virtually all your banking needs. You don’t have to navigate through an automated phone system or be frustrated by being transferred from one person to another. Just one call – your needs are met – effortless!

CUBI: A Snapshot

Customers Bank (NYSE:CUBI) is a full service commercial bank ranked by total assets in the top 2% of all banks in the United States as of December 31, 2017 by the FDIC.
Offices in PA, NY, RI, MA, NH, NJ, IL & DC.

Strong Capital Ratios

Customers Bank exceeds regulatory well capitalized floors established by the Federal Deposit Insurance Corporation (FDIC).

FDIC - Well Capitalized Ratios Customers Banks’ Ratios (Well Capitalized)

High Ratings by Independent Rating Agencies1

December 31, 2017 IDC Financial2 VERIBANC3 Bauer4
Customers Bank 244/Superior Green/* ****(Excellent)
TD Bank 204/Superior Green/*** ****(Excellent)
HSBC 198/Superior Yellow/** ****(Excellent)
Capital One 199/Superior Yellow/* ****(Excellent)
  • Kroll Bond Rating Agency: Investment grade senior deposit rating
  • American Banker Magazine: Top Performing US Banks5
  • New York Stock Exchange listed: (NYSE:CUBI)

1FDIC certicate reference 34444, 18409, 57890, 04297.
2IDC Financial Publishing, Inc. has been using a unique CAMEL analysis to rate the safety of banks, savings institutions and credit unions since 1985.
3VERIBANC has been rating the safety and soundness of banks, savings and loan associations, credit unions and bank holding companies since 1981.
4Bauer Financial provides ratings free of service as a consumer service.
5The report, compiled by management consulting rm Capital Performance Group, ranks Customers Bank in the top 20% of the 240 banks studied, based on three-year average return on equity for 2014-2016.
Based on December 31, 2017 Financials